![adcredo-knowledge-base-1.png]](https://support.adcredo.com/hs-fs/hubfs/adcredo-knowledge-base-1.png?width=300&height=72&name=adcredo-knowledge-base-1.png)
What should I do if I cannot log in to a channel?
- Double-check that your username and password are correct.
- Make sure you have the correct access rights for that account.
- If you use two-factor authentication (2FA), complete the verification as prompted.