General

Dashboard

• The Adcredo Dashboard

Connections

• What is the Connections view in Adcredo?
• What should I do if I cannot log in to a channel?
• Why do I need to grant full access when connecting a channel?
• How can I fix a failed connection?
• How do I connect a marketing channel to Adcredo?
• How can I see if a channel is connected?
• Can I disconnect a channel and what happens if I do?
• Why does my connection show as failed or not working?
• Difference between Connections and Platform Connections

See less ▼

Warning center

• What is the Warning Center in Adcredo?
• Where can I find the Warning Center?
• What can I do inside the Warning Center?
• Email Notifications - How do they work?
• A connection or token-related warning appears - what should I do?
• I see a policy error, but my ads look fine - why is this happening?
• Why do warnings appear on active orders that seem correctly set?
• The Warning Center shows more warnings than expected - why?
• How are warnings structured in the Warning Center?
• How do I open and fix a warning?
• What does “Mark as Fixed” mean?
• How should I interpret platform-specific warnings?
• Why do warnings sometime appear again after being fixed?
• I fixed an issue, but the warning remains — why?
• I don’t understand a platform warning — what should I do?
• Why am I not receiving warning email notifications?
• I don’t know where a warning is coming from - how do I find it?
• My order is spending, but the warning says “No spend” - why?
• Why do some warnings come from the platforms?
• What types of warnings exist in Adcredo?

See less ▼

Brand

• What do the status tabs show?
• Can I activate a paused, archived or deleted Brand?
• How can I filter Brands?
• What is a Brand in Adcredo?
• Where do I access and what can I see in the Brands list view?
• What actions are available from the dropdown menu next to a Brand?
• Can I access a specific Brand directly through filters?

See less ▼